Slotorush Terms & Conditions - Full Rules Of The Game
These terms and conditions govern the use of Slotorush and apply to every player who creates an account. By registering, a player confirms they have read, understood and accepted the rules below.
Eligibility
Slotorush is restricted to players aged 18 and over, or the legal gambling age in their jurisdiction if higher. Account registration requires accurate personal details, a valid email address and a payment method registered in the player’s own name. Slotorush reserves the right to request identity verification at any point and to suspend an account until verification is complete.
Account Rules
Each player is permitted one account. Duplicate accounts, whether created with different details or shared household information, will be closed, and any funds obtained through duplicate accounts may be forfeited. Players are responsible for keeping login credentials secure and must notify support immediately of any suspected unauthorised access.
- One account per player, household and verified payment method
- Accurate personal and payment details required at all times
- Account sharing of any kind is not permitted
- Suspicious activity may result in a temporary freeze pending review
Deposits And Withdrawals
Deposits are processed instantly across all supported payment methods. Withdrawal processing times vary by method, as detailed on the Bonuses and Slots pages and the payments table on the homepage. All withdrawals require identity verification (KYC) before release, including proof of identity, proof of address and proof of payment method ownership where applicable.
| Action | Requirement |
|---|---|
| First withdrawal | Full identity verification required |
| Payment method | Must match the method used to deposit, where possible |
| Currency | Withdrawals are issued in the account’s registered currency |
| Processing | Begins once verification documents are approved |
Bonus Terms
All promotional bonuses, including the welcome match, reload offers, free spin drops and VIP cashback, are subject to the specific terms listed on the Bonuses page at the time the bonus is claimed. General rules applying to all bonuses include:
- A 35x wagering requirement applies to the welcome bonus unless stated otherwise
- Maximum bet while any bonus is active is €5 per spin
- Bonus funds and related winnings expire according to the validity period of the specific offer
- Withdrawing funds while a bonus is active cancels the remaining bonus balance
- Slotorush reserves the right to void winnings obtained through bonus abuse, including but not limited to coordinated play between accounts, exploiting technical errors or wagering patterns designed to minimise risk while meeting wagering requirements artificially
Fair Play
All games offered on Slotorush run on licensed, independently audited software with certified random number generation. Game outcomes are determined entirely by the RNG and cannot be influenced by Slotorush, its staff or any third party. Any technical malfunction affecting the fairness of a bet renders that bet void, and the stake will be returned to the player’s account.
Responsible Gaming
Players can set deposit limits, loss limits, wagering limits and session reminders from account settings at any time. These limits take effect immediately and can only be increased after a cooling-off period, though they can be lowered immediately. Self-exclusion is available for players who wish to take a break, ranging from 24 hours to a permanent account closure. Slotorush is committed to supporting players who show signs of problem gambling and will direct them to independent support organisations on request.
Limitation Of Liability
Slotorush is not liable for losses arising from a player’s internet connection, device malfunction or third-party payment provider delays. Slotorush is also not liable for any indirect, incidental or consequential damages arising from use of the platform, to the fullest extent permitted by applicable law.
Changes To These Terms
Slotorush may update these terms from time to time to reflect changes in regulation, payment partners or platform features. Material changes will be communicated by email or through an in-account notice before taking effect. Continued use of the platform after a change takes effect constitutes acceptance of the updated terms.
Governing Law
These terms are governed by the laws of the jurisdiction in which Slotorush is licensed. Any disputes arising from use of the platform will be resolved in accordance with that jurisdiction’s applicable regulations and licensing framework.
Intellectual Property
All content on Slotorush, including game graphics, branding, text, logos and software, is owned or licensed by Slotorush or its game providers. Players may not copy, redistribute or use platform content for commercial purposes without written permission. Game providers retain full ownership of their respective slot titles, including all associated artwork and mechanics.
Promotional Communications
By creating an account, players may opt in to receive promotional emails and notifications about new bonuses, slot launches and account updates. Players can unsubscribe from marketing communications at any time through account settings or by using the unsubscribe link in any promotional email, without affecting their ability to use the platform or claim bonuses they have already opted into separately.
Account Closure And Inactivity
Players may close their account at any time by contacting support, provided there is no pending bonus wagering or withdrawal in progress. Accounts with no login activity for an extended period may be classified as dormant, and a maintenance fee may apply after a defined inactivity threshold, with prior notice sent to the registered email address before any fee is deducted. Dormant account funds remain the property of the player and can be withdrawn upon request, subject to standard verification.
Payment Disputes And Chargebacks
Players who believe a transaction was processed in error should contact support before initiating a chargeback with their payment provider. Unauthorised chargebacks may result in account suspension pending investigation, and any bonus funds associated with the disputed transaction will be frozen until the matter is resolved. Slotorush aims to resolve payment disputes within five business days of being notified.
Technical Errors And Voided Transactions
In the rare event of a software or display error that results in an incorrect balance, bonus credit or game outcome, Slotorush reserves the right to correct the account balance and void any transactions affected by the error. Players will be notified of any such correction, and affected deposits will be returned in full regardless of the outcome of the correction.
Severability
If any provision of these terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
Contact
Questions about these terms can be directed to the support team through live chat or by email. Slotorush aims to respond to all terms-related enquiries within one business day.